Managed IT Services

VCS Technologies is your all in one IT partner to help your business run efficiently, remain secure and control costs.

Infrastructure • Support • Strategy

Proactive Technology Management

Proactive Technology Management

  • Patch Management
  • Anti-Spyware Management
  • Spam Management
  • Anti-Virus Management
  • Desktop Optimizations
  • Document & Inventory Managed Back-Up
  • 24×7 Monitoring

Network Administration

Dedicated Network Administrator

  • Technology Checklist
  • Best Practices
  • Centralized Service Report Review
  • Centralized Service Ticket Resolution

Technical Support Services

Customer Support Team

  • Remote Support
  • On-Site Support
  • Problem Isolation & Resolution
  • “How to” Questions
  • Customer Portal

Technology Consulting

Dedicated VCIO

  • Technology Summary
  • Technology Planning
  • Budget Planning
  • Business Impact of Technology Decisions
  • Quarterly Meeting/Review

Help Desk Support

Strategic CIO Planning

Layered Network Security

Asset Management

Vendor Management

Procurement

Proactive Network Management

What are Managed IT Services?

Managed IT Service is the smart alternative to traditional in-office tech support. With VCS Technologies, your business benefits from having a team of tech-savvy consultants available to provide defined and custom cloud managed services when you need it.

Key Benefits of Managed IT Services

  • Reduced and limited downtime of your systems

  • Improved security from data theft or disasters

  • Secure backup of your data through our Backup Disaster Recovery System

  • Expert optimization of your IT infrastructure

  • Faster resolution to your IT issues through our professional help desk

  • Emergency IT support 24/7

  • Fewer unplanned expenses and an expert adviser to assist in building short-term and long-term technology plans/budgets for your business

  • Strategic planning of your business needs from our virtual CIO

LET US HELP YOU UNLEASH YOUR IT

Whether you need a CAD solution, help developing and managing a project, or everyday IT support – our team will help you reach your goals!